Frequently Asked Questions
Everything you need to know about your POPFLEX® gear.
What is the status of my order?
Once your order ships, you will receive an email with a tracking link. You can also log into your POPFLEX® account to view your order history and current shipping status.
What is your return policy?
We want you to love your gear! We accept returns and exchanges on unworn, unwashed items with tags still attached within 30 days of the delivery date.
How do I care for my POPFLEX® activewear?
To keep your pieces looking new, we recommend machine washing on a cold, gentle cycle with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping rates and delivery times vary by location and will be calculated at checkout.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as fit can vary between different fabric collections.
Are your yoga mats eco-friendly?
Sustainability is important to us. Our vegan suede mats are made from recycled plastic bottles and natural rubber, ensuring they are non-toxic and biodegradable.